We have simplified the shipping process for you by offering a few different options, for your convenience. Our standard shipping is done using USPS. For customers seeking guarantee delivery times, we also ship some of our packages Priority Mail, as well as via UPS.
When we receive an order, and the subsequent payment confirmation, all our in stock items typically ship within 1 to 2 days of receiving the order. You will receive a shipping confirmation email once your order has been shipped. Tracking number information will be provided to customers who choose one the guarantee delivery methods of shipping within 24 - 48 hours of the notification email. Your standard order should arrive in another 5 – 8 business days after receipt of shipping notification or according to time specified by guarantee delivery method. Please be advised that we don’t ship on Saturdays, Sundays, or holidays.
Where do we ship?
We currently ship to all 50 states in the US, Puerto Rico, Canada, as well as APO/FPO/DPO addresses. For all orders, domestic and international, please ensure that the shipping information you provided is correct. Shipments to Canada may incur additional costs due to additional carrier requirements.
For international shipments to countries other than Canada, please contact us at support@tattyoou.com so we can advise of shipping costs before you place your order. International shipments may be subject to additional taxes, duties, brokerage, and other applicable fees. Please be advised that we have no way of estimating or calculating these fees, and as such, they are the customer’s sole responsibility to calculate and pay to the appropriate authority. Please consult you local customs office for details of the applicable duties etc in your country.
What Are Shipping Costs?
Shipping for every order will be calculated at the time of checkout. Shipping charges to most of the lower 48 states will be one low flat rate of $4.50.
Due to the higher shipping rates charged by carriers, shipments to Alaska, Hawaii, and Puerto Rico will be charges at the higher flat rate of $11.
As for international shipments, unfortunately we CANNOT accurately estimate the cost of shipping for your order because it depends on many different factors. Additionally, we DO NOT cover duties, brokerage, or any other fees that might be levied on shipments to countries outside the USA.
Our Return Policy
Your satisfaction is very important to us. If you are not satisfied with a TattYoou.com product, we will refund the original purchase price of the product/s. Please contact us at support@tattyoou.com for authorization prior to returning the products. Refunds are available up to 30 days from the date of original purchase.
For returns to qualify for a full refund, they must meet the following standards:
The condition of the products being returned are new (unworn/unwashed)
Returns must be sent in the original packaging along with a copy of the original sales receipt
Please include a note telling us what you would like us to do
Must ship package via USPS and provide a tracking number for package
Please note that original shipping and return shipping costs are strictly non-refundable
Also, please allow 5-10 business days for refunds to be processed by our office. Once the returned item is received and the condition verified, a refund credit will automatically be applied to the credit card account that was used to make the original purchase.
Our Mailing address is:
Tattyoou.com
2211 Hiram Court
Wheaton, IL 60189
If you have additional questions regarding returns, please contact us at support@tattyoou.com
Our Exchange Policy
The number one reason for exchanges is due to incorrect sizing. Please pay close attention to our sizing charts and recommendations when placing order.
Because we currently don’t do direct exchanges, the quickest and most efficient way to get the correct products is to place a new order. Follow our return policy as outlined and we will credit your account the amount of the qualifying return.
